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No one is quite certain in which direction the
Internet is heading. But one thing is certain; for most businesses,
marketing professionals have concluded that letting the Web
pass them by is a risk they cannot afford to take.
If you are one of the many business owners, managers
or entrepreneurs preparing for "e-business", here are the
first six questions you need to ask yourself.
- Why do I want a Website?
Just trying to "keep up with the competition"
causes many companies to build mediocre sites with no concrete
marketing communications objectives.
- Am I prepared to make the necessary, ongoing
commitment?
With more than 5 million sites currently registered on the
Internet, it no longer matters whether you invest $1,000
or $100,000 designing your site. Design is only part of
maintaining a successful Internet presence. What's more
critical is that you aggressively market the site to its
target audience, keep your content fresh & actively
pursue new online clientele.
- What is my marketing objective & strategy?
Your Website has to have a purpose. Whether it be to convince
a viewer to use your product or service instead of the competition's
or to establish your company's brand awareness, you must
determine one single fact you'd like to communicate to every
prospect or customer about your business. Then, you must
develop a strategy to specifically accomplish this objective.
- What audience do I want to reach?
Don't just put up whatever information you have now. Choose
an appropriate audience & target your communications
specifically to it.
- What value can I offer my target audience?
To create a relationship with your audience, find out what
people need & how to get it to them quickly. Providing
useful services & timely information is paramount to
building rapport with an Internet audience.
- How can I quantify my site's effectiveness
& results?
Much of the criticism of the Web is that not many people
are making money on it, yet. However, a site can generate
revenue in a myriad of other ways. Many sites are paying
for themselves by cutting printing, communications &
staffing costs. Other companies are successfully branding
themselves & strengthening relationships with existing
customers. And yes, some are profitably distributing their
products online.
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